At 638club, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law. We believe transparency is the foundation of trust — and trust is the foundation of everything we do.
This Privacy Policy applies to all personal data collected by 638club through our website at https://638club.com and our mobile application. By using the 638club platform, you acknowledge that you have read and understood this policy. If you have questions at any point, our Data Protection Officer is available at the contact details provided in Section 14.
This Privacy Policy is issued by 638club ("we," "us," or "our") and governs the collection, use, storage, and disclosure of personal data relating to all users ("you," "Member," or "Data Subject") of the 638club online gaming platform, including the website located at https://638club.com and the 638club mobile application (collectively, the "Platform").
638club is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We process your personal data only for legitimate, specified, and declared purposes, and only to the extent necessary to fulfil those purposes.
This policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of your agreement with 638club. In the event of any conflict between this Privacy Policy and any other document, this Privacy Policy shall prevail with respect to matters of personal data protection.
638club collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, age and identity verification |
| Contact Data | Email address, mobile number, residential address | Account communications, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals in Philippine Peso (₱) |
| Gaming Data | Game history, wager amounts, win/loss records, session duration | Game delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
| Verification Documents | Scanned government ID, selfie with ID, proof of address | KYC compliance, anti-money laundering obligations |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, in the context of responsible gaming assessments).
638club collects personal data through the following means:
All data collection on the 638club Platform is conducted transparently and for declared purposes. We do not collect data through deceptive means.
638club uses your personal data for the following purposes:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law.
Under the Philippine Data Privacy Act of 2012, 638club processes your personal data on the following legal bases:
Where we rely on legitimate interests as our legal basis, we conduct a balancing test to ensure that our interests do not override your fundamental rights. You may request details of this assessment by contacting our Data Protection Officer.
638club does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances and only to the extent necessary:
All third parties with whom we share personal data are required to process it in accordance with applicable Philippine data protection law and our data processing agreements. We do not permit third parties to use your data for their own purposes beyond the scope of the services they provide to us.
638club retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
638club implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While 638club takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. Never share your password with anyone, and contact our support team immediately if you suspect unauthorised access to your account.
638club uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use are as follows:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 638club Platform. We do not use third-party advertising or behavioural tracking cookies.
We do not engage in cross-site tracking or sell your browsing data to data brokers or advertising networks.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 638club. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Request a copy of the personal data 638club holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data. You can update most details directly through your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds.
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
Withdraw consent for marketing communications or non-essential cookies at any time, without affecting the lawfulness of prior processing.
File a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated. We encourage you to contact us first so we can resolve the matter directly.
Request that we restrict processing of your data in certain circumstances, such as while a rectification request is being assessed.
We will respond to all data subject requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, with prior notice to you. We do not charge a fee for exercising your rights, except where requests are manifestly unfounded or excessive.
The 638club Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.
During the registration process, all applicants are required to confirm their date of birth and submit government-issued identification for age verification. Any account found to belong to a person under 21 years of age will be immediately suspended, all balances will be forfeited, and the matter may be reported to the relevant authorities.
If you are a parent or guardian and believe that a minor has registered on the 638club Platform or provided us with personal data, please contact our support team immediately. We will take prompt action to investigate and, where confirmed, delete the minor's data and close the account.
638club primarily processes and stores personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where we use internationally hosted cloud infrastructure or engage global fraud detection services.
Where such transfers occur, 638club ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include:
You may request details of the safeguards applicable to any specific cross-border transfer by contacting our Data Protection Officer.
638club reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered members via email and post a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the 638club Platform following the effective date of any amendment constitutes your acknowledgement of the updated policy.
If any amendment materially affects your rights or the way we process your personal data in a manner you do not agree with, you may request account closure by contacting our support team. Closure of your account does not affect our right to retain data for the periods required by law.
638club has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this policy, please contact us:
638club Data Protection Officer
Email: [email protected]
General Support: [email protected]
Available: Monday to Friday, 9:00 AM – 6:00 PM (Philippine Standard Time)
Response Time: Within 5 business days for privacy-related inquiries
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012.
For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page or contact our support team directly. All responsible gaming requests are handled with strict confidentiality.
Six core principles that guide how 638club handles your personal data — every day, on every transaction.
Every piece of sensitive data stored on 638club servers — from your government ID scans to your GCash details — is encrypted using AES-256, the same standard used by financial institutions and government agencies worldwide.
638club fully complies with the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer, maintain a personal data inventory, and conduct regular privacy impact assessments to stay ahead of our obligations.
638club does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to deliver and improve the 638club experience — nothing else. That is a commitment we take seriously.
As a 638club member, you have full rights under RA 10173 — access, rectify, erase, port, and object to how your data is used. Submit a request to our DPO and we will respond within 30 calendar days, no questions asked.
In the unlikely event of a data breach, 638club has a documented incident response plan. We will notify the National Privacy Commission and affected members within the timeframes required by law — no delays, no cover-ups.
638club keeps your data only for as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or anonymised — we do not hold on to information we no longer need.
Now that you know exactly how 638club protects your personal information, you can play with complete confidence. Join hundreds of thousands of Filipino players who trust 638club for fair, secure, and exciting online gaming. Registration is free and takes under three minutes.
21+ only. Please play responsibly. PAGCOR regulated. Your data is protected under RA 10173.